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Start

  • Getting started
  • Home
  • Search and commands

Front desk

  • Appointments and calendar
  • Online booking
  • Patients
  • Billing and payments

Clinical

  • Pre-visit forms
  • Visits and notes
  • Visit scribe

Fatma

  • How to use Fatma
  • Fatma in the Inbox
  • Appointments and patient identity
  • Command center and bulk actions
  • Templates, knowledge, and insights

Administration

  • Setup wizard
  • Organization and access
  • Features
  • All pages

Wareed Docs

How to run your clinic on Wareed

Step-by-step guides for reception, doctors, and administrators. Start with Getting started, or search for what you need.

Start

Find your way around the workspace.

  • Getting startedSign in, find your way around, and do the first four things most clinics need.
  • HomeWhat needs you today: attention items, private notes, quick actions, and numbers.
  • Search and commandsCtrl K opens pages, patients, and actions from anywhere, and / asks Fatma.

Front desk

Appointments, booking, patients, and payments.

  • Appointments and calendarBook, confirm, reschedule, cancel, and run the clinic day from Calendar.
  • Online bookingBooking links and QR codes for the clinic and each doctor, and what patients see.
  • PatientsRegister and find patients, the patient file, and reviewing possible duplicates.
  • Billing and paymentsCreate invoices, record payments, chase outstanding balances, and close the day.

Clinical

Pre-visit forms, visits, notes, and the visit scribe.

  • Pre-visit formsCollect history, medications, allergies, and files before the visit, and read the brief.
  • Visits and notesStart a visit, write the SOAP note, record vitals, sign and lock, and add addenda.
  • Visit scribeRecord with consent, correct the live transcript, and approve evidence-backed drafts.

Fatma

Your AI receptionist and assistant, and how to stay in control of her work.

  • How to use FatmaWhat Fatma can do for your team, what she never does, and how to review her work.
  • Fatma in the InboxSuggested replies, the away timer, claiming a conversation, and good handoffs.
  • Appointments and patient identityHow Fatma books and reschedules safely, books for family members, and flags duplicates.
  • Command center and bulk actionsAsk questions and prepare bulk changes that only run after you approve them.
  • Templates, knowledge, and insightsApproved message templates, clinic knowledge, suggestions, and nightly insights.

Administration

Set up the clinic and decide who can do what.

  • Setup wizardEvery step of setting up a new clinic or medical center, and which ones are required.
  • Organization and accessBranches, departments, who can work where, users, and roles.
  • FeaturesTurn parts of Wareed on or off for your clinic without losing data.
  • All pagesEvery workspace page and its address, grouped the way staff move through a day.

Need a hand?

Our support team answers on WhatsApp. Tell us your clinic name and what you are trying to do.

Message us on WhatsApp

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